1. Who we are
The website owned by Redbee Software, acting as a Personal Data Operator (hereinafter referred to as the “Company” or the “Operator”), fully complies with the legal provisions in force regarding the protection of individuals with regard to the processing of personal data and the free movement of such data. We are committed to processing your personal data in accordance with Regulation (EU) 679/2016 (GDPR), as well as any other applicable legislation in force in Romania.
The Operator is the owner of the domain webinar.redbeesoftware.com, therefore all information contained in this document is related to and valid in relation to the activity carried out on this domain, hereinafter referred to as the “website”.
To better understand our data protection policy, we invite you to read this document. We reserve the right to periodically update and amend this Personal Data Protection Policy (“Policy”) without prior consent and without being subject to any individual or special notification procedure regarding the changes made. In the event of any such changes, we will display the updated version of the Personal Data Protection Policy on the website, and it is your responsibility to check the content of this Policy whenever you access the website to ensure that you are aware of the latest version.
For further information, you may also contact us by email at office@redbeesoftware.com, hereinafter referred to as the “support email address”.
2. What types of personal data we process
The personal data we process includes: first name, last name, address, email address, phone number, IP address.
We also provide on the website a dedicated section for testimonials, namely written materials accompanied or not by photographs that you personally upload to the website or via affiliated social media platforms, or audio or video materials in which you present your experience in relation to the services on the website. These may be used by the Operator for advertising, marketing, and promotional purposes of the website, including publication on this website as well as on other promotional channels.
When you visit the website, we automatically collect certain information about your device, such as browser information, IP address, time zone, and certain cookies installed on your device.
We use Google Analytics to help us understand how our customers use the website – you can read more about how Google uses your personal information here:
https://www.google.com/intl/ro/policies/privacy/.
You can also opt out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout.
We use Meta Pixel to help us understand how people use our website. You can read about how Meta uses your personal information here:
https://www.facebook.com/policy.php and
https://www.facebook.com/legal/technology_terms.
We use TikTok Pixel to help us understand how people use our website. You can read about how TikTok uses your information here:
https://www.tiktok.com/legal/privacy-policy.
We use other applications such as Amelia Calendar to allow booking reservations when necessary:
https://wpamelia.com/privacy-policy/.
We do not collect or process sensitive data as defined by the GDPR. We do not intend to collect or process data relating to minors.
3. Purpose of processing personal data
We request and process personal data in order to:
- enable the creation of your account on the website and ensure the website’s operation;
- ensure payment of amounts related to the services offered on our website;
- send newsletters, invitations, materials related to our services, and information regarding events or programs that we organize or promote – if you provide your consent;
- provide responses to submitted complaints;
- evaluate the services offered on the website;
- monitor sales and customer behavior, for administrative, media, and similar purposes – if you provide your consent;
- communicate offers for goods and/or services – if you provide your consent.
4. Legal grounds for processing
The Operator is entitled to process personal data for the purposes mentioned above:
- because processing is necessary to enable account creation, website operation, access to services offered on the website (conclusion of a distance service contract), processing of payments related to provided services, and handling complaints, where applicable;
- because you have given your explicit consent by checking the corresponding boxes.
If data processing is not necessary for the conclusion and execution of our legal relationship, we will not process personal data for any of the above purposes without your consent.
5. Duration of storage and processing of personal data
We process and store personal data for the period necessary to fulfill the purposes for which the data was collected and, in any case, for the period required by applicable legal regulations.
We periodically update our database to ensure that we do not store data that is no longer necessary for the purposes for which it was collected.
6. Data security measures
The Company ensures appropriate technical and legal measures to provide effective protection of personal data belonging to individuals who provide such data to us.
We are committed to keeping your personal data secure and take reasonable measures to this end, including protection against unauthorized access, unauthorized use, destruction, loss, or alteration of data.
We systematically train our employees on the importance of protecting personal data, have implemented internal procedures in this regard, and make every effort to ensure that our partners also implement appropriate measures for the processing of personal data that may reach them within our contractual relationships.
Payments made through our website, strictly for the payment of services we provide, are carried out under secure conditions, in accordance with the security policies implemented by the providers of these services: the bank where we hold our account or the payment processor.
7. Transfer of data to third parties
We may transfer the personal data you provide to affiliated companies and/or other partners and collaborators with whom we have contractual relationships for carrying out our activities and fulfilling our legal obligations, such as: specialists who publish materials on the website, IT service providers, accounting service providers, legal service providers, marketing service providers, courier services, internet and mobile telephony service providers, payment processors authorized by us to intermediate payments, specialists in the field of activity in which we operate, contracted to provide the highest possible quality of our services, and similar suppliers.
Data transfers to third parties take place subject to their assumption of the confidentiality clauses established by us.
We may also transfer certain personal data to competent public authorities or institutions when required by law, or to courts of law when defending our rights or when required by a court.
Please also consult the Cookie Policy section displayed on the main page of our website.
Transfer of personal data outside the country
In the context of the operations described above, your personal data may be transferred outside the country to states within the European Union (“EU”) or the European Economic Area (“EEA”).
Any transfer carried out by the Operator to an EU or EEA member state will comply with the legal provisions of Regulation (EU) 2016/679 (GDPR).
The personal data mentioned in this notice is not transferred to states that do not ensure an adequate level of protection regarding the processing of personal data.
8. Your rights regarding the personal data you provide
We are committed to ensuring the security of personal data by adopting appropriate technical and organizational measures, in accordance with industry standards. The platform complies with GDPR requirements and uses encryption and data security technologies at a level comparable to those used by banking institutions.
We respect and uphold the rights granted to you under applicable law.
- Right to information – you may request information and details regarding personal data processing activities by contacting us at the support email address.
- Right to rectification – if you find that the personal data we process is incorrect, incomplete, or inaccurate, you may request rectification by sending an email to the support address.
- Right to erasure (“right to be forgotten”) – you may request deletion of your data when processing was unlawful or in other cases provided by law, including:
a) the data is no longer necessary for the purposes for which it was processed;
b) you withdraw your consent and there is no other legal basis for processing;
c) you object to processing for direct marketing purposes;
d) you object to processing based on our legitimate interest and we cannot demonstrate overriding legitimate grounds;
e) the data was processed unlawfully;
f) the data must be erased to comply with legal obligations.
We may refuse deletion requests where:
a) we are legally required to retain the data;
b) the data is necessary for establishing, exercising, or defending legal claims.
- Right to restriction of processing – in cases such as data accuracy disputes, unlawful processing where deletion is opposed, legal claims, or pending verification of legitimate interests.
- Right to object – particularly to processing based on our legitimate interest.
- Right to data portability – you may receive your data in a machine-readable format or request its transfer to another operator.
- Right to lodge a complaint – with the National Supervisory Authority for Personal Data Processing (ANSPDCP). Details are available at http://www.dataprotection.ro/.
- Right to withdraw consent – withdrawal applies only for future processing.
- Right not to be subject to automated decision-making or profiling – you may request human intervention and express your point of view.
You may exercise these rights individually or cumulatively by sending a request via email to [support email address].
9. Minors’ data
We do not intend to collect or process data relating to individuals under the age of 18. Please do not create an account or provide any information if you are under 18 years old.
The Company reserves the right to amend this Data Protection Policy at any time, without prior notice, by publishing the updated version on the website. You are required to read the Terms and Conditions, Data Protection Policy, and Cookie Policy each time you access the website.